Automation for the jobs
your team does by hand
If your team types the same details into several places or chases updates between tools, there is usually a better way. Sometimes that means AI, often just a simpler workflow.
★★★★★
5.0
on Google from my clients
Common headaches
Jobs worth automating
These are the jobs I usually look at first. Not all of them suit every business.
Enquiries and follow-ups
A website enquiry lands in the right place and the right person hears about it.
Admin and documents
Details collected, files sorted and drafts prepared for someone to check.
Your CRM and team tools
The same information kept in step across the tools your team already uses.
Your own knowledge
Your documents easier to search and summarise, within sensible limits.
Reports and updates
Less copying between spreadsheets, dashboards and team updates.
That one weekly task
A routine done by hand replaced with a workflow that is written down and tested.
Before and after
An example: a new enquiry
An example of what this can look like. The real version depends on your tools and your data.
Before, by hand
A new enquiry
Website form, then the inbox, then copied into a spreadsheet, then a reply typed out, then the follow-up forgotten.
After, automated
The same enquiry, fewer steps
Form, details checked, added to your CRM, the team told, and a follow-up drafted for you to send.
What I do
How I set it up
A good automation is easy to explain and easy to look after, and it is clear when a person needs to step in.
1
Find the right workflow
Map how it works today and spot the steps worth improving.
2
Design the flow
What triggers it, what it does, who approves, and what happens when something fails.
3
Build and connect
Set up the agreed automation with only the access it needs.
4
Test and hand over
Try it on real edge cases, write down how it works and agree how it is watched.
Who you’ll be working with
One person designs it, builds it and launches it
You deal with me the whole way through. Twelve years of designing business software means I look at how your team actually works before I automate any of it. I use AI only where it makes the workflow better, and if a simple rule does the job, I’ll tell you.
A person checks what matters
Sensitive or uncertain results don’t disappear into an automatic decision.
Security is part of the job
Access, data handling, the tools chosen and what happens on failure are looked at before anything goes live.
Questions
Questions about automation
Next step
Tell me what your team does by hand
A simple automation starts from €750, with no VAT on top. You don’t need a process diagram. A few sentences or a short screen recording is enough, and you get one number in writing.